Sending and receiving days

In the diagram below you can see when your order is delivered. Pay attention! This only applies to orders placed before 16:00.

pickup, fetch

When you place an order you can choose to pick up your order at DRD Rodent Shop. You can indicate this in step 2 of the ordering process. You can pay your order directly through one of the payment methods, but you can also choose to pay for your order when you pick it up. You can pay with us in cash and with the PIN.

Opening hours for pick up

Send with PostNL

Your order will be shipped safely and quickly with Post.nl. We do not use other shipping parties. All orders are shipped with Post.nl

Shipments within the Netherlands

• Shipping costs: For orders under € 35, -.
  
  • 0   - 23 kg € 4,95*
  • 23 - 30 kg € 7,45*
  • 30 - 60 kg € 9,90*

* Orders over € 35, - and up to 30 kg are shipped FREE .

• Shipping costs: For orders above € 35, - and above 30 kg.
  
  • 30 - 60 kg € 4,95*
  • 60 - 90 kg € 9,90*

* For orders over 30 kg, shipping costs are charged for sending multiple shipments.

Shipments to Belgium and Germany (EU)

• Shipping costs: For orders under € 45, -
  
  • 0  -  23 kg € 5,99*
  • 23 - 30 kg € 8,49
  • 30 - 60 kg € 12,-*

* Orders over € 45 and up to 30 kg are shipped FREE .

• Shipping costs: For orders above € 45, - and above 30 kg.
  
  • 30 - 60 kg € 5,99*
  • 60 - 90 kg € 12,-*

* For orders over 30 kg, shipping costs are charged for sending multiple shipments.

PostNL Pack of Convenience

Are you waiting for an order? Then there is little more annoying than coming home after a working day and finding a message from the driver stating that you were not at home at the time of delivery. Would not it be nice if you could have the package delivered to a location that suits you best? Which can! At DRD Rodent Shop you can choose to pick up your package at the nearest PostNL point. Your package will be delivered to the nearest PostNL point. If you want your package to be delivered to another PostNL point, you can indicate this during the ordering process. The rates for Pakje Gemak are the same as shipping with PostNL.

Visibility period

For all your orders, a trial period of 14 days applies from the moment the order is in your possession. Within this period you may view and review the article. If you are not satisfied with the item, you can return it. The costs for the return shipment are for your own account. This also applies to promotional items and items from the clearance. You can return the item:

• within the trial period of 14 days
• when the article is complete
• unused
• in the - as far as reasonably possible - original condition and factory packaging
• if the return shipment is sufficiently franked.

See "What do I have to do to return products?" For more information.

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