Polski
Sustainability & environment
We want to do things properly — for animals, for customers, and for the world around us. Online orders involve logistics, packaging and transport. That’s why we make mindful choices to reduce impact where we can, without compromising on safety, quality and service.
Quick links:
✓ Less waste
We match box sizes to orders where possible, sending less air and less material.
✓ Fewer returns
Clear information and good protection help prevent damage and extra transport.
✓ Biodiversity
We support initiatives that benefit bees and habitats — part of doing things responsibly.
Bees & biodiversity
A large part of our assortment consists of herbs, flowers and seeds. That’s exactly why we care about responsible sourcing and nature-friendly practices. We donate to the Dutch Bijenstichting and like working with partners who support biodiversity and habitats.
Want to do more for bees and butterflies? See our garden wildlife pages: Butterflies & bees and Garden wildlife.
Learn more or donate: Bijenstichting.
Logistics & delivery
Delivery involves transport. We ship with PostNL and follow sustainability developments within the logistics chain, such as more efficient routes and delivery innovations.
✓ Practical benefit for you
- Choose what suits you at checkout: home delivery, a service point or a parcel locker.
- Good packaging helps prevent damage (and reduces extra transport caused by returns/replacements).
More about PostNL and sustainable logistics: PostNL – duurzaam in logistiek.
Tree planting
We reserve annual budget for tree-planting initiatives. A portion of order revenue contributes to this fund. This way, each order supports greening in a small way — depending on current projects and where it’s needed most.
✓ Want to contribute too? Take a look at Trees for All.
Packaging
We aim to ship as little “air” as possible, so we match box sizes to the content where we can. We use packaging materials that are recycled where possible and recyclable after use.
Did you know?
We also use green bubble wrap made from recycled material, and it can be recycled again after use.
Reducing returns
Returns often mean extra transport and extra packaging. That’s why we focus on clear photos and helpful descriptions to help you choose correctly the first time.
If something does go wrong (for example, damage during transport), we’ll look for a solution together. Often there are options beyond sending everything back immediately.
Outlet & second-chance
Outlet items
Sometimes a product has a small cosmetic flaw but is still perfectly usable. Instead of wasting it, we offer it as an outlet item with a discount.
Second-chance items
Second-chance items may show light signs of use. We check them for hygiene, damage and functionality, so you know what to expect.
More inspiration around nature & animals?
Explore: Butterflies & bees · Garden birds · Hedgehog · Squirrel
✓ Mindful packaging and logistics choices
✓ Attention to biodiversity (including bees)
✓ Outlet & second-chance: less waste
